Formulating KPIs

The workshop relies on several experiential methodologies to ensure participants learn and apply what they learn during the workshop. To this effect, the workshop uses micro presentations and many individual and group activities that reinforce learning.

By the end of the course, participants will be able to:

• Link strategy, Key Performance Areas, and Key Performance Indicators to maximize organizational alignment
• Use the cascading methodology to formulate a set of KPIs aligned with organizational or departmental strategy
• Use best practice criteria to increase the robustness of formulated KPIs, track and report them with ease

This workshop is ideal for strategy development, performance management, or measurement professionals. It will also benefit all managers accountable for performance, whether their own or that of their direct reports.

• Strategic planning
• Cascading
• Goal and objective setting
• Performance management and measurement
• Performance tracking and reporting