Competency-Based Interviewing

Despite the various advances in human psychology and in talent and competency assessment, such as psychometric questionnaires and multi-rater assessments, face-to-face interviews remain the most preferred method for “getting to know” a candidate. However, most interviews fail to achieve the desired level of reliability due to poor pre-interview preparation, weak probing and inquiry skills, or unprofessional reliance on first impressions, body language, and the like. Accordingly, this course has been designed to reduce the common mistakes made by interviewers when assessing job candidates. The course also aims to highlight the significant impact interviews have on hiring decisions and the steps that can be taken to enhance their reliability while ensuring legally defensible levels of fairness and consistency. PrerequisitesNone — open to managers at all levels

3 Days 2 Sessions Starting from USD 1,500 Available Online

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Course Methodology

This course adopts an interactive, participatory approach, whereby a small portion of the time is used to dispel common misconceptions related to conducting interviews, while the remaining time is dedicated to activities and exercises aimed at learning and mastering competency-based interviewing skills.

Course Objectives

By the end of the course, participants will be able to:

Analyzing the foundations and principles of competency-based interviews to evaluate their effectiveness compared to traditional interviewing methods in selection decisions
Applying behavioral probing techniques to elicit objective evidence from candidates across different types of selection interviews
Making evidence-based selection decisions through systematic interview preparation and analysis of results using appropriate evaluation tools

Target Audience

This course targets anyone involved in assessing candidates prior to hiring. It is particularly beneficial for those who conduct interviews for vacant positions within their organizations. The course is also ideal for human resources professionals, especially those working in recruitment, selection, and workforce planning.

Target Competencies

Sourcing and screening
Conducting interviews
Probing and documentation
Decision-making and report writing

Course Outline

Foundations of Competency-Based Interviewing
- Interviewing as a selection tool
- Competency-based interviews
- Guiding principles
- Elements of ideal interviews
- Validity and reliability of selection methods
Types of Interviews and Probing Techniques
- Types of selection interviews
- Stress interviews
- The standard approach to conducting interviews
- The STAR technique
- Probing questions to elicit facts
Interview Preparation, Execution, and Selection Decision-Making
- Pre-interview steps
- Interview room setup
- The four core stages of the interview
- Post-interview steps
- Selection decision matrix

2026 Schedule & Fees

Course Fees Starting From

USD 1,500

Location & Date

Date	City	Language	Price	Action
21 Jun - 24 Jun, 2026	Online	English	USD 1,500	Book
21 Jun - 24 Jun, 2026	Online	Arabic	USD 1,500	Book

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