CILT Endorsed Warehouse Operations and Management
Effective warehouse management is essential for safeguarding valuable inventory and ensuring smooth operations. This course covers fundamental principles and best practices for proper storage, security, and inventory tracking. You will learn how to maintain accurate records, implement cycle counting techniques, and conduct warehouse audits to improve efficiency. Additionally, we will discuss the key characteristics of a well-organized warehouse and practical methods to enhance stock control. By the end of the course, you will have a solid understanding of how to manage inventory effectively and maintain an organized warehouse environment.
PrerequisitesNone — open to managers at all levels
5 Days
2 Sessions
Starting from USD 1,500
Available Online
Course Methodology
This course uses a combination of interactive learning tools, such as videos, questionnaires, case studies, team exercises, individual exercises, and group discussions.
Course Objectives
By the end of the course, participants will be able to:
- Explain the objectives and functions of warehousing, and identify some of the challenges in today’s warehouses
- Analyze ABC inventory classification and cycle counting, and evaluate record accuracy and discrepancies
- Describe the different types of storage and material handling systems
- Develop better skills for housekeeping and safety within the warehouse
- Improve supervisory skills and deal more effectively with warehouse staff issues
- Measure warehouse productivity using the right Key Performance Indicators (KPIs) and conduct a scientific audit of the warehouse
Target Audience
Those involved in warehousing (store) activities, both at the operational and supervisory levels. The course is also appropriate for anyone interested in learning more about the interaction between warehousing and other materials management functions (purchasing, inventory control, and distribution).
Target Competencies
- Managing warehouse operations
- Improving customer service in the warehouses
- Evaluating and enhancing record accuracy
- Leading warehouse staff
- Apply sound safety practices in warehouses
- Performing warehouse auditing
Course Outline
- Introduction to Warehousing Management
- Objectives of warehousing
- The modern warehouse
- The warehousing cycle
- Problems and challenges in warehousing
- Warehousing and inventory costs
- Customer service in warehouses
- Inventory Classification and Record Accuracy
- Types of inventory
- The ABC classification
- Uses of the ABC classification
- Inventory record accuracy
- Reasons for poor accuracy
- Stock and cycle counting
- Warehouse Management System (WMS)
- Storage and Material Handling Systems
- Layout of the warehouse
- Size and shape of the warehouse
- Storage utilization and organization
- Types of storage systems
- Material handling equipment
- Improving the receiving/issuing material operations
- Safety in the Warehouse
- Good housekeeping inside the warehouse
- Identifying safety hazards
- Unsafe acts and conditions
- Causes of damage
- Planning for safety
- Dealing with Staff-Related Warehousing Issues
- Key roles of the warehouse manager
- Staff management issues
- Corrective guidance techniques
- Qualities of a good warehouse employee
- Motivation of warehouse employees
- Productivity and Audit of a Warehouse
- Definition of productivity
- Causes of lost time
- Warehousing key performance indicators
- Objectives of the warehouse audit
- Components of the audit
- Steps to follow before, during and after the audit
Face to Face Courses
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