Certificate in Emergency Response Planning: Crisis Management for Hazardous Environments
Course Methodology
This course / seminar is delivered in a collegiate manner in comfortable surroundings and will enhance your planning & leadership capabilities through assessment, syndicate role play, and group discussions. You will enhance your crisis communication skills and develop team problem solving techniques and methods through various proven challenges. Participants will be given a full student manual with industry standards, audits, plans and checklists which are easily adapted to your own site specific needs, and a full electronic Crisis Response Manual and a video of how to use it. You will understand Command & Control and be able to plan for it and implement it
Course Objectives
By the end of the course, participants will be able to:
- Recognise the attributes between incidents, emergencies and crisis situations
- Develop methods to avoid unnecessary escalation, and how to design, command and control response to each scenario
- Enhance on-scene leadership capabilities and techniques
- Apply best practice in organizing Emergency Control Centers (ECC), Emergency Response Teams (ERT) and Crisis Management Teams (CRT) to assist the Forward Incident Control (FIC)
- Analyze human factor and allocate duties with regards to psychological readiness, recourse allocation, deployment, discipline, leadership and welfare
Target Audience
- Any Industry that requires any type of Command & Control from any Control Centre to deploy a Hazard Response Team to conduct any Intervention to deal with an incident, to save life or stop an incident from spreading.
- Team Leaders, managers or responsible parties in charge of safety, emergency, or crisis management, for an organization, division, or municipality.
- These include, but are not limited to: ministry or government regulators; fire, safety and security professionals; Hi Rise Building safety management, risk, marketing and insurance professionals; designated incident, emergency and crisis response professionals; local fire and emergency response members; and other emergency response professionals.
- This course is also critical for line managers and supervisors wishing to appraise their comprehension of emergency response best practices.
Target Competencies
- Designing appropriate response plans
- Organizing Emergency Control Centers
- Controlling Emergency Response Teams
- Analyzing incidents and allocating duties
- Developing crisis management strategies
Course Outline
- Hazard action prevention
- Overview of prevention methods
- Vulnerability analysis
- Risk assessment of hazardous materials
- Developing the crisis management manual
- Developing procedures
- Crisis management – control models
- Command and control systems
- Crisis management – emergency planning
- International laws
- Local regulations
- Writing the emergency response plan
- Contents critical to the emergency response plan
- Emergency organization
- Emergency procedures
- Assessment of available resources
- Plan implementation
- Training employees
- Distribution of emergency plan
- Updating the plan
- Contents critical to the emergency response plan
- Organizing incident control
- Emergency Control Centers (ECC)
- Communication at the ECC
- Equipment needed
- Resources needed
- Emergency Response Teams (ERT)
- Health and safety
- Crisis Management Teams (CRT)
- Forward Incident Control (FIC)
- Control points
- Emergency Control Centers (ECC)
- Emergency action procedures
- Response and media
- Emergency action procedures
- Evacuation procedures
- Medical emergencies
- Fire procedure
- Explosion procedure
- Hazardous materials
- Environmental hazards
- Loss Control
- Environmental Protection
- Casualty Handling
- Briefing at Incidents
- Communications
- Emergency response model
- Media relations and recovery
- Flixborough case
- Texas BP Refinery case
- BIG Spring Refinery case
- Regional based cases
- Additional Modules Available on Request
- Terrorism – how to plan and deal with it
- Hi Rise procedures – Fires at upper levels caused by insulation and external cladding are causing serious problems
- Renewables – On shore & Off shore wind farms – additional planning and recourses are required
2026 Schedule & Fees
Location & Date
| Date | City | Language | Price | Action |
|---|---|---|---|---|
| No upcoming sessions are currently scheduled. Contact Us | ||||
Virtual Learning
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